Privacy Policy

1. Introduction

WIND NET COMPUTERS ("we", "us", or "our"), located in Lucena City, Quezon Province, Philippines, is committed to protecting your personal information in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

2. Information We Collect

We collect the following personal information when you use our website or make a purchase:

• Account Information — name and email address (via Google Sign-In)
• Contact Information — phone number, delivery address
• Order Information — items purchased, order history, payment method, payment screenshots
• Device Information — browser type, IP address, and cookies for website functionality

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling your orders
• Communicating order updates, delivery status, and price quotations
• Verifying payments
• Providing customer support
• Managing your account and saved addresses
• Improving our website and services
• Complying with legal obligations

4. How We Protect Your Information

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. These include encrypted connections (HTTPS), secure authentication via Google OAuth, and restricted access to personal data by authorized staff only.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:

• Delivery partners — your name, phone number, and address are shared with riders or shipping providers to fulfill deliveries
• Payment verification — payment screenshots are stored securely and only accessed by authorized staff
• Legal requirements — when required by law, regulation, or legal process

6. Cookies

We use cookies and local storage to maintain your session, remember your cart items, and improve your browsing experience. These are essential for the website to function properly. We do not use tracking cookies for advertising purposes.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Order records are kept for a reasonable period to support warranty claims and legal compliance. You may request deletion of your account and personal data at any time.

8. Your Rights

Under the Data Privacy Act of 2012, you have the right to:

• Be informed — know how your data is being collected and used
• Access — request a copy of your personal data
• Correct — update or correct inaccurate information
• Erase — request deletion of your personal data
• Object — object to the processing of your personal data
• Data portability — obtain your data in a structured format

To exercise any of these rights, contact us using the details below.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, you may contact us at:

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.